Goods/products sold are not returnable/refundable/exchangable unless the goods/products received are proven defective or damaged during delivery process and must be reported with proof(s) within 7 days upon receiving the goods/products.
If we approved the returning/exchange request, the goods/products must be returned to us in good condition with no additional damage or defects cause by the receiver/buyer or during the return delivery process. Should the said matter happened, Pelita Dhihin shall not held liable on the loss and any claim or exchange will be rejected.
Please return your purchase products to the following address:
G01, Ground Floor, Menara Mutiara Majestic
No.15, Jalan Othman, Seksyen 3,
46000, Petaling Jaya
Please contact us at sales[at]pelitadhihin.com or +603 7773 2791 if you have any questions or doubts.